Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

In case of Cash on Delivery orders, an order confirmation email will be sent to you or phone call by our customer care team will be made to you. Your order request will only be accepted once you have confirmed your order on the email/ mobile.

“Purchases are shipped from our warehouse in Chandigarh by reputed courier agencies. Please allow following number of days from receipt of your order.

For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 4-5 business days. For locations which are in the interiors or in difficult coverage area, this may take between 7-10 working days”

Dispatch of all the product(s) ordered, may or may not happen at the same time.

The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.

Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.

We dispatch most orders within 1 business days (excluding Sundays and public holidays).

There are no shipping charges for the orders equal and above the billing value of INR 600. However, if your order is less than INR 599, there will be a shipping charge of INR 75. 

*For North Eastern Region Shipping Charges will be INR 99 if your order value is less than INR 599.

H.L. Healthcare Pvt. Ltd ® does not ship outside India at the moment.