How will I receive the refund for my cancelled or returned product?

• In case of prepaid orders, money will be returned to the bank account/ credit/debit card or where the payment was made from within 7 business working days.
• For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.

How long does it take to receive a refund for a cancelled order or returned product?

• We will process your refund within 7 business days in case of cancellation of an order.
• In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check.
• Please note, this entire process takes 2 weeks after the return has been picked up.